Frequently Asked Questions
What are my patient rights and responsibilities?
 
  Your Rights as a Patient

  • At all times you have the right to be treated with respect and consideration.
  • You have the right to review the records pertaining to your medical care and to have the information explained or interpreted as necessary, except when restricted by law.
  • You have the right for your medical records and communications to be treated as confidential so as to protect your privacy.
  • Your physician should help you understand any information and options concerning the diagnosis and treatment of your medical condition. You should also be informed of any risks involved before giving consent for such treatment.
  • You have the right to refuse treatment or to discontinue treatment within legal boundaries. You will be informed of possible consequences should you refuse treatment.
  • You have the right to an explanation of your bill regardless of insurance status.
  • You have the right to make a formal complaint at any time you feel these rights have been neglected. You may register your complaint in writing or by calling and speaking with one of our managers by telephone.   

Your Responsibilities as a Patient

  • You are responsible to provide us with accurate and current information regarding your past and present illnesses/complaints, hospitalizations, and medications, as well as your address, telephone numbers, and insurance information.
  • You are responsible to inform your physician if you do not understand the recommended treatment and to notify him/her of any changes in your condition.
  • You are responsible to follow physician's instructions and to keep appointments as advised by your physician.
  • You are responsible to fulfill your financial obligations.
  • You are responsible to be considerate of other patients in the clinic and to treat our staff with courtesy and respect.